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Furniture Medic uses a variety of mediums - both traditional and high tech - to communicate news, operational information and other valuable business insights.
Telephones, computers, magazines, faxes, a face-to-face handshake...no matter how it's accomplished, there is no substitute for good communication. Here is just a little information about how Furniture Medic communicates with its franchise owners.
- Technical Support
Furniture Medic provides around-the-clock telephone support seven days a week, fifty-two weeks a year. Wherever you are, whatever problem has surfaced, our technical support group is there to help you sort out the difficulty, devise a solution, and please your customer. If you have a telephone, you have support, including a dedicated toll free number good anywhere in North America.
- FMSupport.com
FMSupport.com is a password-protected intranet website providing the most current news and information from Furniture Medic. You’ll be the first to know about the growing list of clients in our National Accounts program and the latest marketing materials. Up-to-date technical tips and product updates are prominently featured; creative solutions to home office and operational issues are also highlighted. Each Friday, Furniture Medic Franchisees look forward to the Friday Furniture Facts, a composition of the week’s news around the office as well as in the field. On a daily basis, the Furniture Medic Bulletin Board is an interactive communications tool where franchisees lend their support and expertise to a wide array of issues posted by other franchisees.
- Regional Meetings/Annual Convention
Regional meetings are held at various locales throughout the country during the year. These hands-on sessions provide a forum for the exchange of ideas and experiences with Home Office staff members and fellow franchisees. They can see first hand the latest innovations in tools, products, procedures, marketing, and operations. These meetings provide a great opportunity for networking and solving common problems.
Each year Furniture Medic holds a convention which combines all the benefits of the regional meetings with good fun, a vendors’ showcase, and a dynamic assortment of speakers.
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